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Family Fun

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Faqs

Frequently asked questions


Are under 2’s free? Do they need tickets?
Is there parking?
What is going on at the farm?
Are you open every day?
What time do you open until?
How do I become a member?
How do I book a birthday party?
Do you take group bookings?
Can I buy online tickets on the day? Why not?
I need to change my membership details.
Is Peter Rabbit at the farm today?
Where can I get a promotional voucher for the farm?
Which disabilities does your disabled rate cover?
Do I have to pay extra for the shows?
I’d like to book an Activity Day Camp
Can I look around the nursery?
Do you sell gift vouchers?
Will my under 2 still be able to use all the facilities even if I haven’t paid for them?
What proof do you need for disability?
Do you allow dogs?
What do I do if I haven’t received my confirmation email?
Do you offer discount for emergency services?

FAQs about Santa Spectacular

Can I bring my under 2 in the grotto with their siblings if I haven’t brought them a ticket?
Can I visit the farm and not see Santa?
Can I take my under 2 (without siblings) to see Santa if I haven’t purchased them a ticket?
Are there time slots?
How long will the queue be?
Will the under 2’s be able to take part in all the same activities as the over 2’s?
Do you have any special provisions for autistic children as they would not cope with the queue?