Hot Day Return Ticket

Buy with confidence

Don’t worry about the weather – we won’t let the heat spoil your day. Enjoy our coolest activities AND return for a free like for like visit.

Cool off in our air conditioned indoor play, enjoy undercover fun in our role play Cottontail Village, see the animals in the shade of The Farmyard and head to our Puddle Play Park to cool you down with a splash!

When our Hot Day guarantee is triggered, you can return for a free like for like visit to enjoy all the activities when its safe to stay outside.

*Terms and Conditions

If we have to close any areas or activities specifically due to the hot weather i.e. surface areas of play equipment becomes too hot, visitors with pre-purchased tickets who visit the site are entitled to return for a complimentary like-for-like visit.

  • “Like-for-like” means that an adult ticket can be exchanged for another adult ticket and a child ticket for a child ticket of the same value or less.
  • “Like-for-like” means a term time weekday ticket will trigger a free return term time week day ticket. The same applies for ‘weekend’ and ‘event’ tickets.
  • No refunds are given if the hot-day ticket value is less than the original visit and cannot be part redeemed against a higher priced ticket.
  • The hot-day policy will be activated if we have to close any areas or activities specifically due to the hot weather i.e. surface areas of play equipment becomes too hot. Weather conditions will be recorded by Willows Activity Farm and our decision will be final.
  • Excludes Fireworks and Santa Spectacular events.
  • The return date is dependent on a return ticket being available on the chosen date to visit, where tickets are sold out another date will need to be chosen.
  • Return tickets will only be issued upon confirmation of your original ticket booking reference (beginning with the letter D).
  • Excludes membership visits, on the day purchased tickets, or any hot day return visits.
  • No cash alternative is available.
  • Tickets can only be used by the original ticket holder.
  • To request your hot-day return visit, email info@willowsactivityfarm.com with your original booking reference and the requested date for your return visit. If all conditions are met, a new ticket will be issued by email.  We cannot issue rainy-day return tickets by telephone.
  • The Hot-Day Guarantee cannot be used in conjunction with any other offer.