FAQs

FAQs

Opening Times

Are you open every day?

What time do you open until?

Visiting Willows

Is there parking?

Is Peter Rabbit at the farm today?

Do you allow dogs?

Can adults visit Willows without children?

Where can I find your Visitor Safety Information?

Can I bring a picnic?

What is your smoking policy?

Tickets and Pricing

Can I just turn up and pay at admission?

Are under 2’s free? Do they need tickets?

Will my under 2 still be able to use all the facilities even if I haven’t paid for them?

What proof do you need for Carer’s tickets?

Do I have to pay extra for the shows?

What do I do if I haven’t received my confirmation email?

Where can I get a promotional voucher for the farm?

Do you sell gift vouchers?

Are tickets refundable?

Membership

How do I become a member?

How do I change my membership details?

Accessibility

Is Willows Activity Farm accessible for visitors in wheelchairs?

Do you have disabled toilets?

Parties and Groups

How do I book a birthday party?

Do you take educational group bookings?

Can I book a Christmas Party for colleagues?

Activity Day Camps and Willows Farm Day Nursery

I’d like to book an Activity Day Camp

Can I look around the nursery?